At Coral Starfish Ltd we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.
We do update this Policy from time to time so please do review this Policy regularly.
Information We Collect
In operating our website we may collect and process the following data about you:
i. Details of your visits to both our website and application, including, but not limited to, traffic data, location data, weblogs and other communication data.
ii. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
iii. Information provided to us when you communicate with us for any reason.
iv. All contact form submissions are stored in our database.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitorās IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here:Ā https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Visitor comments may be checked through an automated spam detection service.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Use of Cookies
On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers.
Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computerās hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select āRemember Meā, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
i. To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
ii. To meet our contractual commitments to you.
iii. To notify you about any changes to our website and application, such as improvements or service/product changes, that may affect our service.
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time yourĀ information was collected.
If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.
If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.
Storing Your Personal Data
We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
We do not store credit card details nor do we share customer details with any 3rd parties.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Disclosing Your Information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).
We may also disclose your personal information to third parties:
i. Where we sell any or all of our business and/or our assets to a third party.
ii. Where we are legally required to disclose your information.
iii. To assist fraud protection and minimise credit risk.
Third Party Links
You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of Ā£10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
GDPR
This policy sets out the obligations of Coral Starfish Ltd with regard to how data, and in particular, personal data, are protected to ensure that peopleās rights are protected in accordance with the Data Protection Act 1998 and the General Data Protection Regulation.
It is the policy of Coral Starfish Ltd to conduct all our business in an honest, transparent and ethical manner. We take a zero-tolerance approach to the passing on of any data stored within our business without the clientās consent. We are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate. We implement and enforce systems to ensure compliance with current legislation.
Definition of Personal Data
Personal Data is defined by the Data Protection Act as ādata which relates to a living individual who can be identified from those data or other information which is in the possession of, or is likely to come into the possession of, the Data Controllerā.
Coral Starfish LtdĀ is a Business to Business organisation that has to collect a range of information from its clients, potential clients and suppliers so that it can provide its services. Coral Starfish Ltd only collects personal information (e.g. e-mail addresses, names, contact numbers etc) from those who choose to give it so that business can be conducted. This information is held in strict confidentiality in secure files and is not passed on to any third parties.
We fully endorse the principles of data protection legislation and do not process any personal information that we do not consider relevant to our business. We ensure that any information we store is kept up to date to the best of our ability and that the only people who are able to access this information have been suitably trained in data protection requirements and have read this Policy.
Personal data that is no longer required is removed from our records. We use the best protection available to us for our computers as recommended by our technical consultants to ensure that the data we hold cannot be stolen.
Coral Starfish Ltd uses third party websites to help run our business, all of whichĀ haveĀ produced policies for the way that they handle data protection and we are satisfied that the following have taken the right precautions to ensure that they comply with all the relevant legislation.
Everyone at Coral Starfish Ltd understands their obligations with regard to the handling of personal data and has been trained to understand the legislation that refers to data protection. Any breach of the rules regarding data protection will lead to disciplinary action being taken against whoever has caused such a breach.
Coral Starfish Ltd understands and adheres to the principles set out below.
Each individual or company about whom Coral Starfish Ltd holds personal data has the right:
ā¢ to be informed about how their personal data is being used.
ā¢ to withdraw their consent at any time.
ā¢ to access the personal data we hold in a transparent and timely manner (i.e. within one month). This must be supplied in an electronic format if requested.
ā¢ to have any incorrect data rectified and to know that this has been carried out in a timely manner.
ā¢ to ensure that their personal data has not been processed until any rectifications have been made.
ā¢ to have their data erased in a timely manner.
ā¢ not to be part of any automated decision making within an organisation.
ā¢ to object and to have their questions answered in a transparent and timely manner.
This policy will be updated as necessary to reflect best practice in data management, security and control so that Coral Starfish can demonstrate compliance with any changes in the legislation which relates to the Data Protection Act 1998.
Contacting Us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us via ourĀ contact page.
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